Dragonfly Limited Internet Privacy Policy

This website is operated by Dragonfly Limited (“we”, “our”, or “us”). We respect the privacy of users of our website and recognise that when you choose to provide us with information about yourself, you trust us to act in a responsible manner with that information. This Privacy Policy explains how we collect, use, and protect your personal data. If you wish to learn more about how we use cookies, please see the section titled “Cookies” below.

What Information Do We Collect?

At times, we may request that you voluntarily supply us with personal information. Generally, this happens when you request information about our services or engage with us online. We may gather the following information about you when you use this website:

  • Name
  • Email address
  • Telephone number
  • IP address (a unique identifier for your computer or other device)
  • Mobile device ID
  • Any additional information you provide when contacting us or submitting a job application (this may include sensitive information as defined under the Kenya Data Protection Act, 2019).

How Do We Use Your Information?

We use your personal information in the following ways, based on the legal grounds set out below:

How We Use Your Personal Information Our Legal Basis for Processing
To provide you with information you have requested, such as newsletters or updates. Consent – we use your personal information only when you ask us to. You can withdraw consent at any time.
To respond to queries or requests you make through the website. Consent – we only use your information for this purpose if you have asked us to do so.
To improve your experience and provide better access to information through our website. Consent – you may withdraw consent at any time.
To process and consider your job application, if submitted through our website. Legitimate Interests – to assess and process job applications and communicate throughout the recruitment process.

For information collected through cookies and similar technologies, please see the section titled “Cookies” below.

Do We Share Your Information with Third Parties?

We may share your personal information with:

  • Service providers who assist in operating our website or providing our services (such as hosting or analytics partners).
  • Business partners or affiliates when collaboration is necessary to deliver our services.
  • Legal authorities, if required by law or to investigate, prevent, or act against illegal or prohibited activities (including fraud).

We do not sell or rent your personal information to any third party. If Dragonfly Limited or its assets are subject to a merger, acquisition, or sale, your personal information may be disclosed as part of that process under strict confidentiality safeguards.

Marketing Communications

We will only send you marketing or promotional materials if you have specifically requested them via our website or consented to receive them. You may opt out at any time by following the unsubscribe instructions provided in our communications.

Where Do We Send Your Information?

As part of our operations, we may transfer your personal information to partners or service providers located outside Kenya. When we do so, we ensure compliance with the Kenya Data Protection Act (2019) by implementing appropriate safeguards such as standard contractual clauses or equivalent protective measures.

How Long Do We Keep Your Information?

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. In general, we will retain personal data collected through our website for up to 12 months unless a longer retention period is required for legal or operational reasons.

Cookies

What Are Cookies?

Cookies are small text files that are placed on your computer or device when you visit a website. They help us recognise your device, understand site usage, and improve your browsing experience.

Types of Cookies We Use

  • Strictly Necessary Cookies: Essential for you to navigate the website and use its features. Without them, certain services (e.g., secure login areas) cannot function.
  • Performance Cookies: Collect anonymous data on how visitors use the website. We use this information to improve site performance.
  • Functionality Cookies: Remember choices you make (e.g., language or region) to provide a more personalised experience.
  • Targeting/Advertising Cookies: Collect information about your browsing habits to deliver relevant advertisements and measure campaign effectiveness.

You can delete cookies or control them through your browser settings. However, disabling cookies may limit some website functionality. For more information, visit www.allaboutcookies.org.

Third-Party Websites

Our website may contain links to third-party sites that we do not operate or control. We are not responsible for the privacy practices or content of these sites. Please review the privacy policies of those websites before providing any personal information.

How Do We Protect Your Information?

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, loss, misuse, or alteration. We also ensure that any third parties processing your data on our behalf do so securely and in compliance with applicable data protection laws.

Children Under 13

Our website is not intended for children under the age of 13. We do not knowingly collect or process personal information from individuals under 13 years old. If you are a parent or guardian and believe your child has provided us with information, please contact us immediately.

Your Rights

Under the Kenya Data Protection Act (2019), you have the right to:

  • Request access to the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion or restriction of your data processing.
  • Withdraw consent to data processing at any time.
  • Request that your personal data be provided in a structured, machine-readable format (data portability).
  • Lodge a complaint with the Office of the Data Protection Commissioner (ODPC) if you believe your data rights have been violated.

To exercise any of these rights, please contact us using the details below.

How to Contact Us

Dragonfly Limited
P.O. Box 44087 - 00100
Nairobi, Kenya
info@dragonfly.co.ke
🌐 www.dragonfly.africa

Changes to This Privacy Policy

We review this Privacy Policy regularly to ensure compliance with applicable laws and current practices. We reserve the right to update this policy at any time. Any changes will be posted on this page with an updated effective date. You are encouraged to review this policy periodically to stay informed about how we protect your data.